The importance of intentions in quality planning

September 3, 2013 By Fiona With Comments are off for this post

‘Plans are nothing, planning is everything’ General Dwight Eisenhower Recently, in the strategic planning projects and workshops we’ve been involved in, the term ‘intentions’ has begun to replace the creation of detailed business plans. The ‘intention’ gives you the direction – shows you where you want to end up – so is more flexible that

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