News and stories

As I exchanged Christmas best wishes via email with my fellow AI practitioner Christine Sanchez Whitney, she shared her recent AI project with a US engineering company, which explored company values. One of the agreed values was the importance of fun. This comment stayed with me – partially because I found it unexpected and unusual.

Quality management research and practice indicate that successful 21st century organisations need to foster learning cultures, encouraging openness and a willingness to learn from errors and mistakes to develop a positive, strong strategy. Unfortunately, the reality can be often very different… The issue is exemplified in the political and media debate on the UK National

‘When you cannot make up your mind which of two evenly balanced courses of action you should take, choose the bolder’  Field Marshall Bill Slim, British Army In 2011 the UK National Army Museum conducted a poll to identify Britain’s greatest general. Bill Slim was nominated –along with the Duke of Wellington – as Britain’s

‘Humans are not ideally set up to understand logic; they are ideally set up to tell stories’ Roger C. Schank, cognitive scientist Think, for a minute or two, about the project plans, strategic plans and programme documents and even the management books you’ve read… What stands out? What creates connections? What are the bits you remember?