Appreciative Inquiry as an approach to the challenges of Covid-19 in health and social care

The wonderful Learning from Excellence team has come together under the auspices of Helen Hunt and Dan Hodgkiss from WMAHSN. Read more about Appreciating People’s work with AHSNs across the UK here, and a summary of Learning from Excellence and Safety II.

These past few months have seen unprecedented challenges, with people asked to physically distance and increased demands on the health and social care sectors to respond to Covid-19. In response, West Midlands Academic Health Science Network (WMAHSN) has offered health and social care workers an opportunity to connect socially through a four-week webinar series, focusing on the use of Appreciative Inquiry (AI). 

WMAHSN sponsored the publication of Reflections so, to support the learning from the webinars, we are reducing the price of Reflections by nearly 30% until end of July.

WMAHSN’s series of virtual events is available on YouTube – providing an opportunity to:

  • Understand Appreciative Inquiry and how it can be used to co-create new ways of working in both health and social care sectors
  • Explore tools, techniques and practices that can be used to support existing practice
  • Hear from subject experts who are already applying Appreciative Inquiry to both their professional and personal lives
  • Connect socially in the development of a community of discovery that can continue to share learning
  • Inquire into appreciative conversations and apply questions and reframes to enable resiliency growth

 

1. Power of the Narrative: Liberating health & social care during COVID 19 using Appreciative Inquiry  The first session in this four-part series looks at the Power of the Narrative.  Session speakers are: Helen Hunt – Patient Safety Service Manager; Daniel Hodgkiss – Patient Safety Assistant Programme Manager;  Alison Jones – Learning from Excellence Fellow

2.Focusing the appreciative lens during this time of flux – Liberating health and social care using AI  The second part in this webinar series offers you insight on how to focus the appreciative lens during this time of flux. Includes a summary of the way in which AI was used to support care home staff, including one turning itself around after a poor inspection. The sessions speakers are: Suzette Woodward – National Patient Safety Expert; Sally Shiels, Anaesthetist; Amanda Mohabir – Anaesthetist; Caroline Maries-Tillott – WMAHSN Quality Improvement Lead

3.Power of appreciative growth mindset in disruptive times: Liberating health & social care using AI  The third session in this series looks at the power of both focus and appreciative mindset during and beyond disruptive times. The sessions speakers are: Adrian Plunkett, Consultant Paediatric Intensivist; Emma Plunkett – Consultant Anaesthetist; Jan Somers – Appreciative learning facilitator, personal and leadership coach

4.Community of Discovery: Liberating health and social care during Covid-19 using Appreciative Inquiry  The concluding session includes personal stories, wonderful poems and further examples of AI practice in hospitals and care homes; a consideration of the intelligence of the heart, benevolent curiosity, and ‘spacious inquiry’. It  looks to build a community of discovery. Speakers/panellists are: Daniel Hodgkiss – Patient Safety Assistant Programme Manager; Alison Jones – Learning from Excellence Fellow; Sally Shiels – Anaesthetist; Jan Somers – Appreciative learning facilitator, personal and leadership coach; Suzanne Quinney and Tim Slack – AI facilitators and trainers (Appreciating People); Caroline Maries-Tillott – WMAHSN Quality Improvement Lead

WMAHSN is keen to grow the community and continue the series in the future.  Please contact helen.hunt@wmahsn.org with any suggestions for further topics you would like to hear more about.

Main image is taken from one ofSonia Sparkles’ sketchnotes – called Hold on to the Changes. See more of her work here