‘In times of crisis, companies need to be able to adapt to rapidly evolving demands and align their operations with their strategic goals. The “appreciative inquiry” approach… is one way in which companies can secure their employees’ support for large-scale change,’ says Lars Weigl, managing partner in Global and EMEIA Performance Improvement at Ernst and Young.
Appreciative Inquiry techniques are becoming more important than ever in the current business climate, and have caught the eye of business analysts at Ernst and Young, which included a feature on it in its latest Performance Preview.
The article looks at AI in an issue called ‘Business agility: why companies need to adapt quickly to changing economic circumstances‘. ‘Why employee engagement is essential to any process of change‘, quotes AP friend Anne Radford, the editor of AI Practitioner. ‘Good leadership requires a willingness to engage with members of an organisation in order to find solutions, as well as a belief in the power of focusing on the positive and a willingness to learn and change,’ she says. ‘Leadership is vital, because AI is about whole-systems change. it incorporates issues such as workplace trust and relationships, setting goals and building a business culture that empowers people to make operational decisions.’
AP co-director Suzanne Quinney says: ‘Our approach can be focused on any area of business and organisastional development – it’s designed to deliver very specific outputs, depending on the needs of your business or organisation, and has the dual effect of improving employee engagement at the same time.’